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Unlocking Growth: Expanding Access to Finance for SMEs in Latin America

Jun 2023 | Americas
PedidosYa vendor partner at their store in Latin America

At a glance

  • 80,000+ loans delivered across Latin America
  • €150 million in financing unlocked for SMEs
  • Funds available in under 48 hours
  • Supporting business expansion, investment and job creation
  • Designed around real-time platform data and performance

Across Latin America, small and medium-sized enterprises (SMEs) are the backbone of the economy, representing over 90% of businesses and employing over 60% of the workforce. Yet many face a common barrier: limited access to capital. Traditional financing can be slow, complex and out of reach, preventing businesses from investing, expanding or hiring.

PedidosYa is helping to close the gap through PedidosYa Créditos, a fintech solution designed to provide fast, accessible funding to businesses operating on its platform.

Since launching in 2022, the program has delivered more than 80,000 loans, totalling approximately €150 million, to SMEs across Argentina, Chile, Ecuador, Peru, the Dominican Republic, El Salvador, Guatemala, Uruguay, Honduras and Bolivia. This process is fully digital, with funds typically available within 48 hours, and automated payments, deducted directly from their weekly sales, enabling businesses to act quickly on growth opportunities.

Partners often highlight how the simple, secure, and automated repayment structure makes the credit a reliable solution for solving immediate operational issues.

"When we started, the beer tap wasn't well-chilled and customers complained. PedidosYa Créditos was accessible and fast. The payment method was the determining factor – it's simple and secure, automatically discounted from our weekly sales."

PedidosYa partner
Small business owner using PedidosYa Créditos financing

The model is designed to work with, not against, business realities. Loan amounts are tailored to each partner’s sales performance on the platform and repayments are automatically linked to future sales. This creates a more sustainable financing structure, reducing risk while supporting continued growth.

The Impact of a Single Order

For every

80,000+

loans delivered across Latin America

An additional

€150M

in financing unlocked for SMEs

The impact extends beyond individual businesses. By enabling SMEs to invest, expand operations and hire more staff, PedidosYa Créditos contributes to broader economic development across the region.

PedidosYa Créditos: helping SMEs access fast, flexible financing across Latin America.

As part of Delivery Hero’s wider ecosystem, this initiative demonstrates how platforms can go beyond connecting supply and demand, providing the financial infrastructure that helps businesses grow, scale, and succeed.

About Delivery Hero

Delivery Hero is the world's leading local delivery platform, operating its service in around 70 countries across Asia, Europe, Latin America, the Middle East and Africa. The Company started as a food delivery service in 2011 and today runs its own delivery platform on four continents. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

For more information, please visit www.deliveryhero.com

Media Contact

Corporate & Financial Communications
press@deliveryhero.com

Disclaimer

This release may contain forward looking statements, estimates, opinions and projections with respect to anticipated future performance of Delivery Hero SE ("forward-looking statements"). These forward-looking statements can be identified by the use of forward-looking terminology, including the terms "believes," "estimates," "anticipates," "expects," "intends," "may," "will" or "should" or, in each case, their negative, or other variations or comparable terminology. These forward-looking statements include all matters that are not historical facts. Forward-looking statements are based on the current views, expectations and assumptions of the management of Delivery Hero SE and involve significant known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Forward-looking statements should not be read as guarantees of future performance or results and will not necessarily be accurate indications of whether or not such results will be achieved. Any forward-looking statements included herein only speak as at the date of this release. We undertake no obligation, and do not expect to publicly update, or publicly revise, any of the information, forward-looking statements or the conclusions contained herein or to reflect new events or circumstances or to correct any inaccuracies which may become apparent subsequent to the date hereof, whether as a result of new information, future events or otherwise. We accept no liability whatsoever in respect of the achievement of such forward-looking statements and assumptions.