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From Surplus to Support: Reducing Food Waste and Strengthening Communities in Chile

Nov 2025 | Americas
PedidosYa food rescue program supporting communities in Chile

At a glance

  • +150 PedidosYa Markets in 14 Latam countries participating in food rescue
  • Supporting 1,900 social organizations, through 33 food banks
  • Reaching +300,000 people yearly & +7 million meals donated since 2023
  • In Chile, 28 PeYa markets participate in Red de Alimentos partnership

Food waste and food insecurity often exist side by side. While large volumes of surplus food go unused, many communities continue to face limited access to essential goods. Addressing this imbalance requires supply and the infrastructure to redistribute it effectively.

In Chile, PedidosYa is helping to bridge this gap through a partnership with Red de Alimentos, the country’s leading food bank network. By integrating its network of PedidosYa Market (Dmart) locations into a food rescue program, the company is enabling surplus products to be redirected to people who need them most.

As of November 2025, 28 PedidosYa Market locations in Chile actively participate in the initiative, supporting a network of 141 social organizations and reaching nearly 30,000 beneficiaries. Products ranging from fresh produce to packaged goods are collected, sorted and redistributed, ensuring that quality food is put to use.

"The collaboration with PedidosYa allows us not only to receive food, but also to sustain our operations and reach more people every day."

Red de Alimentos
Food rescue volunteers sorting surplus products at PedidosYa Market

The partnership goes beyond physical redistribution. Through a “collaboration button” integrated into the PedidosYa app, users can also make direct donations to support the food bank’s operations. This creates a closed-loop system, where technology enables both supply redistribution and community participation.

The Impact of a Single Order

For every

+150

PedidosYa Markets in 14 LATAM countries participating

An additional

+7M

meals donated since 2023

Surplus food redistribution through Red de Alimentos partnership

By combining logistics capabilities with digital infrastructure, PedidosYa is transforming how its network operates, turning delivery hubs into access points for social impact.

As part of a broader regional approach, this initiative demonstrates how platforms can contribute to more sustainable, inclusive systems – reducing waste, supporting communities and delivering value beyond transactions.

About Delivery Hero

Delivery Hero is the world's leading local delivery platform, operating its service in around 70 countries across Asia, Europe, Latin America, the Middle East and Africa. The Company started as a food delivery service in 2011 and today runs its own delivery platform on four continents. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

For more information, please visit www.deliveryhero.com

Media Contact

Corporate & Financial Communications
press@deliveryhero.com

Disclaimer

This release may contain forward looking statements, estimates, opinions and projections with respect to anticipated future performance of Delivery Hero SE ("forward-looking statements"). These forward-looking statements can be identified by the use of forward-looking terminology, including the terms "believes," "estimates," "anticipates," "expects," "intends," "may," "will" or "should" or, in each case, their negative, or other variations or comparable terminology. These forward-looking statements include all matters that are not historical facts. Forward-looking statements are based on the current views, expectations and assumptions of the management of Delivery Hero SE and involve significant known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Forward-looking statements should not be read as guarantees of future performance or results and will not necessarily be accurate indications of whether or not such results will be achieved. Any forward-looking statements included herein only speak as at the date of this release. We undertake no obligation, and do not expect to publicly update, or publicly revise, any of the information, forward-looking statements or the conclusions contained herein or to reflect new events or circumstances or to correct any inaccuracies which may become apparent subsequent to the date hereof, whether as a result of new information, future events or otherwise. We accept no liability whatsoever in respect of the achievement of such forward-looking statements and assumptions.

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