Skip to content
Back to Stories

Community ImpactReady to Grow

Supporting Long-Term Security: Enabling Retirement Savings for Riders in Malaysia

Jul 2024 | Asia
foodpanda and EPF partnership signing ceremony in Malaysia

At a glance

  • Partnership with Malaysia’s Employees Provident Fund (EPF)
  • Supporting 50,000+ riders with access to retirement savings
  • Flexible, voluntary contributions linked to rider earnings
  • Includes financial literacy and education programs
  • Strengthening long-term financial security and inclusion

Through its partnership with EPF, foodpanda is helping riders build financial security for the future by expanding access to savings and strengthening long-term economic participation.

For many people working in the platform economy, access to income is only part of the equation. Long-term financial security, including the ability to save for retirement, remains a critical challenge, particularly for independent workers.

In Malaysia, foodpanda is helping to address this gap through a partnership with the Employees Provident Fund (EPF), the country’s national retirement savings scheme. The initiative enables riders to voluntarily contribute to their retirement savings, supported by matching incentives and financial education.

EPF and foodpanda MoU signing event for rider retirement savings

The program is designed to make saving accessible and practical. Riders can contribute flexibly based on their earnings, while also benefiting from government-backed incentives and contribution matching, helping to grow their savings over time. Alongside this, foodpanda and EPF provide financial literacy support, equipping riders with the knowledge to manage their finances and plan for the future.

The partnership is expected to benefit tens of thousands of riders, including more than 50,000 eligible participants, marking a significant step in expanding access to long-term financial tools within the platform ecosystem.

foodpanda smart rider bags on billboard advertisement in Malaysia

Beyond individual impact, the partnership reflects a broader shift in how platform ecosystems can support economic resilience. By working with public institutions, foodpanda is helping to bridge gaps between flexible work and formal financial systems, creating pathways to greater inclusion.

As discussions around the future of platform work continue globally, initiatives like this demonstrate how platforms can play a constructive role by enabling earning opportunities, as well as supporting stability, security and long-term wellbeing.

At a Glance

Eligible riders

50,000+

with access to EPF retirement savings

Partnership

EPF

Malaysia’s national retirement savings scheme

About Delivery Hero

Delivery Hero is the world's leading local delivery platform, operating its service in around 70 countries across Asia, Europe, Latin America, the Middle East and Africa. The Company started as a food delivery service in 2011 and today runs its own delivery platform on four continents. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

For more information, please visit www.deliveryhero.com

Media Contact

Corporate & Financial Communications
press@deliveryhero.com

Disclaimer

This release may contain forward looking statements, estimates, opinions and projections with respect to anticipated future performance of Delivery Hero SE ("forward-looking statements"). These forward-looking statements can be identified by the use of forward-looking terminology, including the terms "believes," "estimates," "anticipates," "expects," "intends," "may," "will" or "should" or, in each case, their negative, or other variations or comparable terminology. These forward-looking statements include all matters that are not historical facts. Forward-looking statements are based on the current views, expectations and assumptions of the management of Delivery Hero SE and involve significant known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in such statements. Forward-looking statements should not be read as guarantees of future performance or results and will not necessarily be accurate indications of whether or not such results will be achieved. Any forward-looking statements included herein only speak as at the date of this release. We undertake no obligation, and do not expect to publicly update, or publicly revise, any of the information, forward-looking statements or the conclusions contained herein or to reflect new events or circumstances or to correct any inaccuracies which may become apparent subsequent to the date hereof, whether as a result of new information, future events or otherwise. We accept no liability whatsoever in respect of the achievement of such forward-looking statements and assumptions.

More Stories

Rider OpportunityReady to Move

Building Safer Roads: Training the Next Generation of Delivery Riders

Through Baemin Rider School, Delivery Hero is strengthening rider safety and capability, supporting a more professional, resilient and sustainable delivery ecosystem.

Sep 2025 | Asia
Building Safer Roads: Training the Next Generation of Delivery Riders